Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Haus Duchess. Throughout the site, the terms “we”, “us” and “our” refer to Haus Duchess. Haus Duchess offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for decision-making.
This site may contain historical information which is not current and is provided for reference only. We reserve the right to modify site content at any time without obligation to update.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.
We shall not be liable for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online and may have limited quantities.
We do not offer refunds for change of mind. Store credit or exchanges may be offered in accordance with our Returns & Exchanges Policy. Refunds are only provided where required under Australian Consumer Law or in the case of a genuine manufacturing fault.
We have made every effort to display product colours and images accurately, however we cannot guarantee display accuracy across all devices.
We reserve the right to limit sales, quantities, or discontinue products at any time without notice.
We do not warrant that product quality or Services will meet individual expectations.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. Restrictions may apply to orders placed under the same account, payment method, or address.
You agree to provide accurate and current account and purchase information and to update details as required.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or liability.
Use of optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Third-party links may direct you to websites not affiliated with us. We are not responsible for their content or accuracy.
Any issues relating to third-party products or services should be directed to the relevant provider.
SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
You agree that any comments or submissions may be used by us without restriction, compensation, or obligation.
You agree your comments will not violate any third-party rights or contain unlawful or harmful material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions and to cancel orders if information is inaccurate at any time without notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful, abusive, fraudulent, discriminatory, or harmful purposes. Violation may result in termination of Services.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service and all products are provided “as is” and “as available” to the maximum extent permitted by law.
We are not liable for indirect, incidental, punitive or consequential damages except where liability cannot be excluded under Australian Consumer Law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Haus Duchess and its affiliates from any claim arising from your breach of these Terms or violation of law.
SECTION 15 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions shall remain in effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access for breach without notice.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede prior agreements.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Australia.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
info@hausduchess.com.au